Changelog
What's New
A timeline of everything we've shipped to make Biz Reputation better.
March 28, 2026v2.4.0Feature
AI Response Drafting v2
- Upgraded AI engine to Claude for smarter, more personalized review responses
- Added tone selector: Professional, Friendly, Empathetic, or Concise
- Responses now reference specific details mentioned in the review
- 50% faster response generation
March 14, 2026v2.3.0Feature
Competitor Intelligence Dashboard
- Track up to 10 local competitors per location
- View competitor review velocity, response rates, and ratings
- Weekly competitor digest email
- Side-by-side comparison charts
February 28, 2026v2.2.1Improvement
Review Campaign Improvements
- Added multi-step drip campaign support (Day 0 → Day 3 → Day 7)
- Improved SMS delivery rates by 23%
- New campaign analytics: open rate, click rate, conversion rate
- Fixed an issue where some email campaigns were delayed
February 10, 2026v2.2.0Feature
Negative Review Interception Funnel
- New smart review funnel routes 1-3 star feedback privately
- Customizable intercept landing page
- Email notifications for intercepted negative reviews
- Analytics for interception success rate
January 22, 2026v2.1.0Feature
Reputation Score Launch
- Introduced the Biz Reputation Score (0-100)
- Score factors: review velocity, average rating, response rate, sentiment
- Weekly score trend tracking
- Industry benchmark comparisons
January 8, 2026v2.0.1Fix
Bug Fixes & Performance
- Fixed dashboard loading time on accounts with 500+ reviews
- Resolved Google Business Profile sync delays
- Improved dark mode contrast for review cards
- Fixed email template rendering on Outlook