Platform Features
Everything You Need to Dominate
Your Local Reputation
From review monitoring to AI-powered responses, Biz Reputation gives small businesses the tools to build trust and grow.
Review Monitoring
Monitor reviews across 40+ platforms including Google, Facebook, Yelp, Trustpilot, TripAdvisor, Angi, and Houzz — all from one unified dashboard. Get instant notifications for new reviews so you never miss feedback.
AI-Powered Responses
Draft professional, personalized review responses in seconds using AI powered by Claude. Our AI adapts to your brand voice, handles positive and negative reviews appropriately, and saves you hours every week.
Review Request Campaigns
Send automated SMS and email review requests to your customers. Set up multi-step drip campaigns, track open rates and conversions, and watch your review count grow on autopilot.
Negative Review Interception
Catch unhappy customers before they post publicly. Our smart review funnel routes 1-3 star feedback directly to you for private resolution, while guiding happy customers to leave public reviews.
Competitor Intelligence
Track competitor ratings, response rates, review velocity, and sentiment in real time. Know exactly where you stand in your local market and identify opportunities to outperform the competition.
Reputation Score
Our proprietary 0-100 Biz Reputation Score gives you a single number that reflects your online reputation health. Track improvements over time and benchmark against industry averages.
Analytics & Reports
Get weekly and monthly reputation reports delivered to your inbox. Includes sentiment analysis, keyword tracking, response rate metrics, platform breakdowns, and trend analysis.
Multi-Location Support
Manage multiple business locations from one dashboard. Compare performance across locations, set location-specific response templates, and assign team members to specific locations.
Integrations
Connect with Google Business Profile, Jobber, ServiceTitan, Housecall Pro, QuickBooks, and more. Automatically sync customer data and trigger review requests after appointments.
Review Widget
Embed a beautiful, customizable review showcase widget on your website. Display your best reviews, star ratings, and review count to build trust with potential customers.
Ready to take control of your reputation?
Join 5,000+ local businesses in Utah who trust Biz Reputation.
Questions? Call us at (801) 200-7800