Review Monitoring
Track Google, Facebook, Yelp, and other customer review channels from one dashboard so new feedback is never missed.
Services
Reputation Management Services for Local Businesses
Biz Reputation combines software, automation, and hands-on workflows to help small businesses collect more reviews, respond faster, and protect local trust.
AI Review Responses
Draft brand-safe responses for positive, neutral, and negative reviews with approval controls for your team.
Review Request Campaigns
Send email and SMS follow-ups that help recent customers leave reviews at the right time.
Negative Review Recovery
Route unhappy customer feedback into a private recovery workflow before it becomes a public reputation problem.
Reputation Reporting
Measure review velocity, response rates, sentiment, local visibility, and competitor movement over time.
Local SEO Support
Use customer review activity and business profile signals to strengthen local search visibility.
What the service includes
- Review response templates and AI drafts
- Google review request links and campaign setup
- Competitor and local market visibility tracking
- Monthly performance reporting
- Support for multi-location teams
Start with a cleaner review workflow
Use Biz Reputation as your operating system for reviews: monitor the channels that matter, answer faster, and turn customer feedback into local growth.